BestBus does not offer refunds. Please be definite about your travel plans when you are booking with BestBus. When you miss your bus or arrive late for a departure, you forfeit your seat and the funds you used to purchase the seat.
You can put your ticket on hold. The ticket is good for rescheduling to a future trip up to a year from original purchase date.
Yes, you can book on the BestBus website for a passenger other than yourself and pay with your own credit card. The website will allow you to send the passenger an email confirmation.
No. Seating is on a first-come, first-served basis. If you want to have maximum options for seating, you should arrive at the bus at least 20 minutes prior to departure.